Certificate in Patient Relations Associate in Bhilwara and Goa

What is the Patient Relations Associate Certificate Course?

The Certificate in Patient Relations Associate course is designed for students who wish to have a frontline role in the healthcare industry. This course prepares you for administrative and service-based positions that require good communication skills and puts the qualified ones directly in contact with the patient. It teaches you healthcare ethics, patient rights, front desk hospital training, and conflict resolution.

Who is this course for?

This patient relations associate course is primarily designed for those people who wish to find a career in the healthcare industry without having to deal with the clinical side of it. Individuals qualified in this course help the patients in navigating the hospital and healthcare system carefully to make their experience much better.

Qualifying in this healthcare patient relations training course will open career opportunities for you in various government and private hospitals and clinics. It can also be a suitable course for you if you wish to get a stable job focused on people and communication.

Why should you do this course?

Our patient experience management course is ideal for students seeking a rapid entry into the healthcare field, i.e., in just 9 months. Qualified individuals in this program get to work at the front desk of any health institute to help patients with all types of inquiries and navigation. 

After completing this course, one gets to work in government as well as in private hospitals. This course can be helpful for you if you need a valuable certificate and training in the healthcare field. 

Why GD Goenka?

GD Goenka is India’s leading education group. Over the years, our experience in preparing students nationwide for the healthcare industry has also helped them secure jobs at more than 200 institutions. We are currently running with a placement rate of 93%. In our government-certified programs and curriculum, we offer advanced technological training for optimal results, along with placement support in the nation’s top institutes. 

Our programs also include training and internships to prepare students for future professional duties. Our education institute also offers financial assistance to aspirants in need with 0% interest loans.

Patient Relations Associate Certificate Course Duration

Our patient relations training course can be completed in a duration of 9 months, making it a concise yet helpful course for one to enroll in.

Eligibility Criteria

As for the patient relations associate eligibility, you must be a graduate from any stream to enroll in this certificate course.

Course Syllabus

The patient relations associate syllabus is divided into the following subjects: 

Introduction to Hospital Policies and Procedures

• Hospital Operations
• Hospital Policies
• Patient Care

Hospital Information System (HIS)

• Introduction to HIS
• Patient Data Management
• Appointment Management
• Medical Software 
• Billing Processes

Third-Party Administrator Operations & Cash Management

• Introduction to Third-Party Administrator Operations
• Insurance Claims Management
• Cash Management

Quality in Healthcare

• Principles of Quality Management
• Service Delivery
• Medical Care Standards
• Patient Safety

Consent, Reporting, and Documentation

• Patient Consent
• Accurate Reports and Documentation
• Healthcare Legalities
• Healthcare Ethics

Basic Life Support

• CPR
• Emergency Care
• Recognizing Medical Emergencies
• Emergency Protocol

Salary, Job Roles & Career Path

After completing this patient relations certificate healthcare course, an individual can start their career as a patient relations associate, with his/her average salary as a fresher ranging from Rs 12,000 to Rs 20,000/month. Besides this position, there are many other positions for a person after qualifying for this course, like front desk executive, hospital customer service associate, patient coordinator, etc.

Career Path After This Course

An individual who has qualified in this patient relations associate certificate course typically begins their career as the same associate. With time and experience in this profession, there is a vast scope for professional growth. From the position of a fresher, an individual can be further promoted to the post of a Senior patient relations associate, QA specialist, coordinator, and later a patient relations officer/manager too.